This companies behavior borders on the criminal. I've explained that several times in earlier communications but they still hold my money and refuse to even offer a reason as to why? If I could offer a negative 10 for a review I absolutely would. On top of that my oldest son is getting married tomorrow and I certainly could use that $500 to help my son offset some wedding day expenses. This is craziest thing I've ever experienced. Then get email that I needed to sign back of debit card even though the issuer recommends against doing that for security reasons. I then receive email stating they're still waiting so I send again. No problem I sent them over per instructions. Next email asks me for several documents like drivers license front and back me holding my driver's license next to my face and of course front and back of debit card used to make deposit.

No explanation of why my account is suspended. This was also the very 1st time in my life I made a bet on Borgata platform. I then send off an email to support and 24 hours later receive a reply that my account is suspended. I then went immediately to the Chat window and over 2 hours later of waiting I get a message on Chat to try back later. So I withdrew my $500 and I checked back on site a few hours later to check on progress and my balance which earlier had shown 0 balance because of withdrawal now showed $500. I then immediately requested a withdrawal so I could place bet on anyone of a number of other online sites. It wouldn't accept bet even after attempting to make it at least a dozen times. After making deposit I immediately tried placing the bet. I wanted to place a wager on the Eagles game that night. 72 hours ago I made a $500 deposit on Borgata online casino. This following review I promise will be honest and accurate.

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